The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can change settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up on your own or contact a HVAC specialist like Premium Air Services LLC. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw enough power from other heating and cooling wires.

In some cases, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate juice, Nest says you might encounter some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on rapidly in a short period of time.

You may worry something is suspect with your heating and cooling system, but if you just got the Nest, we advise you begin with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat pro like one from Premium Air Services LLC can support you. We can diagnose the malfunction and put in a C-wire, if required.

Smart thermostats including the Nest are designed to make your life easier, by automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling specialists at Premium Air Services LLC can resolve the problem fast.

If you’re running into strange heating and cooling behavior with your new Nest, reach out to us at 713-364-9957 to schedule your appointment today.